Product Master with item field definitions (number, description, UOM, QTY, detailed product specs).

Product Instances (individual assets).

Product warranty tracking.

Ability to view item ledger entries to track item history.

Integration with SeriousERP ordering systems (Rental/Sales/Purchasing) to control item stock levels.

Integration with warehouse management system.

Equipment maintenance history reports and automation to help you stay compliant.

Print your own Asset Tags.

Robust order intake system includes tools for scheduling and dispatching orders created by Customer Service Reps as well as orders placed by customers on their facility portal.

Easily handle orders that are pending review or need pre-approval from third parties.

Three tiers of order notation and customizable notifications.

Multi-warehouse support means inventory is always relieved from proper warehouse location.

Ability to modify start and stop billing dates easily with proper authorization.

Reduce item searching with “most commonly ordered” product display functionality.

Product substitutions for “like” equipment avoids order processing delays.

Full self-service facility portal allows your customers to place orders, track progress and know what equipment they have rented out on patients.

Provides complete control of order processing for Delivery, Pickup & Service orders.

Complete order history and audit functionality.

Ability to correct mistakes before and after the order has been completed. Order reconciliation and order exceptions system.

Artificial intelligence helpers.

Review, assign, prioritize and track order progress.

Ability to check fleet & warehouse inventory levels in real-time.

Assess driver availability, workload and route assignment.

Idle driver alert functionality.

Color coded order expiration functionality to alert when orders are nearing deadline.

Ability to prioritize and change orders in real-time.

Order history tracking.

Multi-level requisition and purchase order system.

Tightly integrated with an inventory control System.

Ability to easily convert requisitions into purchase orders.

Order inventory items, non-inventory items and disposables.

Receipt of P.O. & items transferred from other warehouses.

Separate tagging utility including asset & lot numbers.

Ability to bulk tag same-type items.

Ability to export to excel or PDF format.

Invoice-to-email capabilities.

Granular modification of invoice data.

Supports billing holes, substitutions, replacements and other discount policies.

Patient transfer, patient cloning, patient merge.

Patient equipment switch.

Billing holes.

Patient transfers between facilities.

Full auditing capabilities.

Product maintenance tracking utility (repair, clean, test).

Full inventory management capabilities.

Warehouse to warehouse item transfers.

Quick view inventory audit.

Vehicle information tracking.

Warranty tracking.

Truck profile management on a per-truck or per-warehouse basis.

Truck inventory level accountability.

Ability to capture data and fulfill orders in the field electronically via mobile friendly web application.

Native Android APP with integrated barcode scanning, eliminating need for extra barcode hardware

Email and SMS text confirmations sent at different stages in the order process.

Offline data collection mode when access to cell network is interrupted.

Full in-field item transfer.

Delivery report with signature capture.

History Tracking.

Customer access to monthly transaction data.

Budgeted vs Actual Cost Per-Patient Day, and Fee-for-Service cost analysis.

Multi-period financial comparisons to quickly identify trends.

Top 10 Costliest Patients and Top 10 Costliest DME Items reports.

Current Rentals

Monthly Rental Activity

Fee For Service Spending

Approval System Reporting

Customer Management System.

Create and modify customers with all relevant information.

Ability to have parent companies with branches.

Create, copy or inherit contract data to quickly add customer contracts.

Robust Customer Contract Management system with price-per-day (PPD), fee-for-service, rentals, sales, min/max rentals, risk caps, and discounts.

Complete access to patient information for authorized users.

Wizard driven patient creation tool.

Detailed patient record.

Patient merge, transfer and cloning tools

Intuitive dashboard that grants technicians dynamic access to open, completed and canceled orders.

Easy to use truck inventory screen with truck profile display.

Interface to load and unload truck with either the web or mobile APPs.

Scheduling system for drivers allowing management to quickly change tech assignments.

Integration with order management system for dispatching to available technicians.