All-in-One ERP Software for DME & HME Providers
Serious ERP provides scalable solutions designed to streamline operations, improve efficiency, and ensure compliance for DME and HME providers.
Facility Ordering Portal
Give your customers direct access to place delivery, pickup, and service orders 24/7. Unlimited facilities users, nurses, and caregivers at no extra cost. Control access to patient records, equipment usage reports, invoices, and real-time order tracking.
Order Management System
Manage every order from start to finish, whether placed by customers or CSRs. Track all communication between your team and customers, record special requirements, review, approve, schedule, and dispatch with ease for seamless fulfillment.
Map Based Dispatch
Reduce headcounts and assign orders with precision using a map-based, inventory-aware dispatch system. Track fleet movement and streamline routing with intelligent dispatching. Nurses and caregivers can track deliveries in real time and get accurate ETAs.
Field APP
Equip your drivers with everything they need to complete orders efficiently. Access truck loading lists, optimized routes, and real-time updates. Fulfill orders, clean reusable equipment, and get instant alerts on order changes, notes, reschedules, and reroutes.
Facility Billing
Perfect for facility and Hospice billing. Stay on top of revenue with contract-based billing and guided monthly reviews. Easily generate, review, and finalize invoices with system-driven insights for accuracy and efficiency. Supports PPD, Risk Caps, and discounts.
Insurance Billing
Bill private and commercial insurance, Medicare, and Medicaid while keeping inventory accurate. AI-driven claim checks prevent errors, ensuring smoother approvals and reimbursements. Integrated tracking keeps inventory and billing fully aligned.
Purchasing
Manage requisitions, approve purchase orders, and track vendor shipments with ease. Get quick access to inventory, plan for future rental needs, and stay on top of PAR levels. Use the built-in parts catalog to order and track non-inventory repair parts.
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Happy FacilitiesTrusted by DME & HME providers nationwide.
Established in 2016, Serious ERP is a leading provider of specialized software solutions tailored exclusively for Durable Medical Equipment (DME) and Home Medical Equipment (HME) companies. Our platform is meticulously designed to address the unique challenges faced by DME/HME providers, offering a comprehensive suite of tools that streamline operations, enhance efficiency, and ensure compliance.
Our Mission
Serious ERP exists to make DME/HME operations simpler, faster, and more reliable—from intake to delivery to billing.
We built a complete platform specifically for providers who rent and sell equipment, so every department works from one system instead of juggling spreadsheets, disconnected tools, and guesswork.
What we're focused on
Improving Efficiency
Remove redundant steps and automate the busywork that slows teams down.
Increasing Visibility
Real-time reporting and dashboards that show what’s happening today, with the ability to look in the past too.
Reducing Costly Mistakes
Keep fulfillment, inventory, and field work aligned with paperless workflows and mobile execution.
Supporting Long-Term Success
Responsive support and training that helps teams actually adopt the system.
Why DME & HME Providers choose Serious ERP
Discover how Serious ERP can transform your DME/HME business by streamlining processes, reducing costs, and improving patient care. Join the growing community of providers who trust Serious ERP to power their success.
Industry-Specific Design
Serious ERP is designed specifically for DME/HME workflows, so it fits how your team actually works.
All-in-One Platform
Manage orders, inventory, dispatch, billing, and reporting in one system—without bouncing between tools.
Paperless Order Fulfillment & Field Service
Process deliveries pickups and service orders in the field with digital workflows that cut down on errors and delays.
Real-Time Reporting & Business Insights
Access real-time reports and insights to make data-driven decisions and optimize operations.
Mobile App for Drivers & Technicians
Give your field team access to schedules, routes, job details, and updates—right from their phones.
US-Based Customer Support & Onboarding
Get practical support from a US-based team for implementation, training, and ongoing optimization as your business grows.
Request a demo with a Serious ERP professional
Have questions or want to schedule a demo? Our team is here to help.
Reach out to learn more about how Serious ERP can streamline your DME & HME operations and drive efficiency in your business.